The Change Agent

This is a practical skills course that puts the focus on how individual contributors within the organisation can support their change managers and change leaders in driving forward change initiatives.

This course hones in on your biggest asset - your people! Those on the 'shop floor' doing the work, day in, day out.

Those who have first hand experience and insights into what actually happens to employees when the organisation goes through change.

One of the biggest reasons that change can fail, is because your people haven't been involved in the process. Their voices haven't been heard, they aren't aware of how the decisions have been made...change has been 'done to' them.

By investing in putting your individuals and teams on this course, you change that.

This course helps you make your employees an integral part of every change. We give them the knowledge of the 'why', the 'what' and the 'how' so that they can use their own unique strengths and skills to support change managers and change leaders in elevating the organisations success through change.

There is no other course like this available to organisations and it is a complete game changer for organisations working through change.

Program Format

Program Duration: 3 months (split learning - see format below)

Program Focus: Knowledge and practical skills on becoming an enabler and
supporter of change. How to support the Change Manager and Change Leader during change initiatives and hwo to become a proactive change maker.

Learning Format: 3 months comprised of 1 day of taught learning each month,
followed by implementation activities. This course can be conducted virtual or in-person (in-house). Includes monthly group Q&A sessions (3 sessions) for additional support and a private community where ideas,
challenges, and successes can be shared, celebrated and supported to enhance the
learning journey.

Program Outcomes:

  • Employees who are empowered to drive forward change through taking an active part in enabling and supporting change, with the skills to do so, and the confidence to apply those skills.

  • Individuals and teams who are aware of the organisational alignment of change and the organisations longer term strategic vision and objectives, and are able to drive change in alignment with these, and also have the confidence to speak up when change objectives are out of alignment with the bigger picture.

  • Enhanced awareness of strengths and how to utilise these during periods of change, and how to support others in also utilising their strengths, leading to increased morale and employee engagement.

  • A mindset of continuous improvement, always seeking ways to enhance processes, and contribute to ongoing organisational development.

  • Building a change-positive culture driven 'bottom-up', instead of only 'top-down'.

  • Leadership development. The skillsets taught in the course will also start preparing individuals to take on leadership roles within change and beyond, increasing their abilities and confidence, contributing to a stronger, more competitive organisation.

Glass Ripple Consulting is the only training and consulting company to offer change management training at this level.

The reason we do so is because your organisation doesn't succeed because a handful of people know how to run a change project. It succeeds when you have alignment within the organisation, with all levels motivated and skilled to enable them to be proactive and supportive of the change process.

Over the last 15 years, our research has found that one of the biggest challenges for change lies in the resistance felt from those who change is being 'done to'. This course was created specifically to change that. To bring this group into the change early, with parts to play and practical skills to learn and apply. To enable their voices to be heard, and their ideas to be recognised.

This is how you create a change positive organisational culture.

Key Organisational Benefits of taking the Change Agent Course

Accelerated Change Adoption

The quicker you can embed change and new ways of working, the quicker you will see the benefits!

By training and empowering individual contributors with the skills to support change, you accelerate the adoption of change initiatives, leading to faster implementation and realisation of benefits.

Reduced Resistance to Change

The biggest blocker to successful change is resistance.

This course educates, teaches the skills and practical tools, and then supports delegates with implementation. These elements works together in fostering a positive attitude towards change across the organisation, and encourages individuals to get involved and have their voice and ideas heard.

Strengthened Leadership Pipeline

Leading though change is a leadership skillset.

By introducing the Change Agent course into your organisation, you start to develop that skillset early, and in line with the organisational vision, strategy and longer term plans. This creates aspiring leaders who are nurtured and move up the organisation, skilled in managing and facilitating change.

Wellbeing, Engagement and Retention

Change can be stressful. It is even more stressful if you are not given the chance to participate.

By including the Change Agent course in your L&D plan, you will being to develop individuals who take an active role in change initiatives, boosting their wellbeing, engagement and morale, as they feel values and integral to the organisations progress.

If you would like to have a talk further about this, or any of our courses then please fill out our contact form below and we will be in touch!

Why choose to work with Glass Ripple Consulting?


Hi, I'm Zoe, the founder and CEO of Glass Ripple Consulting...and this is not my first change rodeo!

With over 15 years managing change, both as a practitioner and as a change management trainer, I've learnt a thing or 2 about what people at different levels of the organisation need to know, and need to be skilled in, to lead and support effective change.

Our courses at Glass Ripple Consulting have been designed to be different.

We don't teach a 'one-size' fits all approach.

We don't cram 50 theories into a week of training and then expect you to know what you're doing.

We don't conduct a recall exam so we know that you can regurgitate models...

What we do instead is teach effective, practical, actionable tools and techniques that can be implemented immediately and provide tangible results for the organisation.

And how do we know that our training works?

Because throughout the sessions, and at the end, we ask questions to ensure you have understood the 'why' of the session, can use the tools, and most importantly, know how you are going to take them forward to use in the organisation.

We also offer support at a level not seen in any other change course, with all course delegates having access to a support community group where they can ask questions, share stories, help solve problems, and learn from each other, as well as the course.

We care about the learners experience and our teaching framework supports a supportive and engaging experience, no matter which course you join!

Psssst...you can find some of our testimonials at the bottom of this page!

What our delegates say...

"The Certified Change Manager™ Program is disruptive and innovative. So far, I love the way Zoe has put the content and made all the connections within it. Besides making learning enjoyable, I find the content and structure extremely useful, particularly at this moment when I require the insights to apply to a client project. I am really enjoying this program a lot because it is unique and definitely worth it."

Laura O – People and Change Consultant

"I wish I had something like this when I was learning how to lead through change!"

Kirsty H - People Consultant

“From our initial planning call through to the delivery of our company values session Zoe was an absolute pleasure to work with. She took the time to understand our company, our culture and our team which enabled us to work with her to tailor a session that went above and beyond our expectations. We’re looking forward to working with Zoe again over the coming months!”

James N - Founder and CEO, Mazepoint

"I would absolutely recommend this training. It's an excellent return on investment. The way the courses are taught demystifies a lot of the jargon. This means that the important bits are distilled in a much more efficient and ultimately engaging way."

Francesca V - HR team

"Zoe is one of those rare trainers that brings the depth of theoretical and practical knowledge that is delivered in an engaging and fun style. Would recommend her training courses!"

Michael N - Major Programme and Projects

"Zoe is the go to if you want to provide change management training that changes the attitude for your team!"

Daniel M - DEI Senior Manager

LET'S WORK TOGETHER

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